
Excerpt from Interview with Kaiser Permanente's +Vince Golla
“If people are going to use social media tools on behalf of our organization,they have to be able to answer yes to all of these questions …”
Yes, I am willing to, on behalf of this topic, on behalf of our organization, discuss the good and the bad.
Yes, I’m willing to have direct one-on-one conversations about his topic.
Yes, I’m wiling to have those in a way where I know that they are pubic and that I am representing our organization appropriately.
And yes, I can show that our organization can change or adapt based on those conversations.”
Featured Quote: "I find that where people remember those two truism, that social media travels at the speed of light and that it's intergalactic, they tend do a better job of keeping private data private." -- Vince Golla
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Scott Scowcroft That's one heck of a mature organistion!
ReplyDeleteThat's why I love this article. Kaiser Permanente is leading the way Are there any other examples anyone can site as "mature" healthcare organizations using social media?
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